物流政策

Shipping Policy

Thank you for shopping with us! Below you’ll find important information about our shipping process.

📍 Order Processing Time

All orders are processed within 1–5 business days after payment is confirmed.
Please note that processing times may vary depending on product availability and supplier handling.

Orders are not shipped or delivered on weekends or public holidays.

🚚 Shipping Time & Delivery Estimates

We work with international suppliers and logistics partners through AliExpress, so shipping times vary by destination and product.

Estimated delivery times:

United States: 7–20 business days
Canada / Europe: 10–25 business days
Australia / New Zealand: 10–25 business days
Other international locations: 15–35 business days

Please note these are estimated times, not guaranteed.

📦 Shipping Carriers

Orders may be shipped via third-party carriers such as:

AliExpress Standard Shipping
Cainiao
Yanwen
USPS / local postal services

Carrier selection is determined by the supplier and destination.

🔄 Split Shipments

If your order contains multiple items, they may be shipped separately from different suppliers.
You may receive multiple tracking numbers.

📍 Tracking Information

Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 3–7 days to appear after shipment.

🌍 Customs, Duties & Taxes

Customs fees, import duties, or taxes (if applicable) are the customer’s responsibility.
We are not responsible for delays caused by customs processing.

⚠️ Delays

Delivery delays may occur due to:

High demand
Customs inspections
Carrier disruptions
Weather or global logistics issues

We appreciate your patience during these situations.

❓ Questions

If you have any questions about your order or shipping status, please contact us at:
📧 support@kergle.us

We’re happy to help!